Returns & Refunds
For returns, refunds, and replacements due to damaged products, simply email us at
info@paperplanesindia.com within 48 hours of receiving your order, attaching images of the
damaged product.
We will promptly assess the situation and proceed with either a replacement or a refund, as
applicable.
Refunds may take 5 to 7 working days to reflect in your account.
Please Note: We have a NO RETURN POLICY. Goods once sold cannot be returned, unless the
product received is wrong or defective. In which case the product will be exchanged, if for some
reason exchange cannot happen, a return would be issued.
Cancellation
To cancel an order, send an email to info@paperplanesindia.com. Please note that we can only
cancel orders that have not been processed by our press. Kindly note that personalized/customized
orders cannot be cancelled under any circumstances.
Changes in Order Information:
If you have entered an incomplete pin code or contact number, reach out to us at
info@paperplanesindia.com, and we will assist you with the necessary updates.